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11.1 St Andrew’s College Summer Schools Ltd, [having their head office at Suite B9, Strathleven House, Vale of Leven Industrial Estate, Dumbarton, G82 3PD] (the 'College'), shall provide courses in English Language (the 'Course') subject to these Terms, the booking and acceptance, which shall form the ‘Contract’.
1.2 The College may change these Terms at any time in relation to future Courses.
1.3 If the Course booked by the Student is no longer available the College will promptly inform the Student in writing or by email and endeavour to provide an alternative Course which is reasonably acceptable to the Student, but if it is not possible to provide an alternative Course, which is reasonably acceptable to the Student, the College is entitled to cancel the Contract by giving written notice to this effect to the Student and refunding any money already paid by the Student for the Course.
2.1 Any bookings are subject to the College’s written acceptance.
2.2 A £100 deposit is due on receipt of the acceptance of booking.
2.3 The College is entitled to invoice for Course Fees at any time after the acceptance of the booking.
2.4 Payment in full of the Course Fees must be received by the College no later than 28 days before the Course Start Date (the Due Date). In the event of bookings accepted less than 28 days before the Course Start Date full payment of the Course Fees is due by return.
2.5 All payments of Course Fees must be in UK Pounds Sterling.
2.6 All bank charges incurred by the College in connection with the processing of any Course Fees or shall be reimbursed by the Student without delay.
2.7 The following bank card charges now apply:
2.8 If the Course Fee is not received by the Due Date, the College shall be entitled to charge the Student interest at the rate of 5% per annum above the base rate of Lloyds TSB on the balance outstanding until payment is made in full.
2.9 The College reserves the right to increase the Course Fees by such sum as is reasonable in the circumstances by informing the Student in writing at any time before the Course Start Date. Any such increase in Course Fees would be as a result of any increase in costs to the College due to factors beyond its control, such as and without limitation to, increases in: accommodation costs; transport costs; and labour costs. Any increase in Course Fees shall not affect the Student’s statutory right to cancel the contract.
3.1 All cancellations must be made in writing by the Student and the College will endeavour to acknowledge the cancellation in writing within 7 days.
3.2 Cancellations are subject to the following charges:
3.3 Any sum paid to the College, including the deposit and the Course Fees, may be retained by the College to cover any cancellation charge. Any sum remaining after the deduction of the cancellation charge shall be reimbursed to the Student within 28 days of the College’s acknowledgement of the cancellation.
3.4 All bank charges incurred by the College in connection with the reimbursement of any Course Fee or deposit shall be reimbursed by the Student without delay.
4.1 The College will assist Students in applying for study visas for their programme by providing (to the extent possible) the appropriate documentation. The College will only provide such assistance with a visa application on receipt of payment in full of the Course Fees. Should a Student be unsuccessful in their visa application, all fees apart from the registration fee will be refunded.
5.1 The Student is responsible for arranging their own insurance cover in connection with the Student’s participation in the Course and shall indemnify the College for any costs the College incurs as a result of the Student not having appropriate insurance cover.
6.1 The College shall have no liability to the Student for any loss, damages, costs, expenses or other claims for compensation arising in connection with the Student’s participation in the Courses provided by the College except in relation to death or personal injury caused by the negligence of the College or its servants.
6.2 The College shall have no liability to the Student for any loss, damages, costs, expenses or other claims for compensation arising in connection with cancellation or delays in the Student’s travel arrangements or as a result of any event or action outside the College’s control including but not limited to strikes, disasters, war or threat of war, acts of terrorism, quarantine, weather and sickness.
7.1 The Student will be expelled from participation in Courses provided by the College if, in the College’s reasonable opinion, the Student has behaved in a manner which amounts to gross misconduct.
8.1 All complaints against any aspect of the services the College provide for Students should in the first instance be made to the director of Operations or their representative at the Student’s Campus not later than 28 days after the end of the Student’s Course.
8.2 In the event that the matter is not resolved to the Student’s reasonable satisfaction, the Student, or his agent, should make an immediate complaint in writing to the College’s address stated above. The complaint will be investigated and if in the College’s reasonable opinion an appropriate recompense (financial or otherwise) will be made.
9.1 These Terms and the Courses are governed by the Laws of Scotland and the Student agrees to the exclusive jurisdiction of the Scottish Courts.
9.2 The College’s website, brochures and other publicity materials are the responsibility of the College and the details are published in good faith as of August 2009.